Coach a Team Member
March 20, 2024
Reception and Administration Services
March 20, 2024
Interact with Customers
From: R1000,00 for 1 month and a R1000,00 sign-up fee
This course is intended for new entrants in any business who interact with either internal or external customers. These persons are able to present a positive image to customers, respond to general customer enquiries in a friendly and pro-active manner, and provide basic information the business’ products
COURSE NAME:
Short Course: Interact with Customers
COURSE DURATION: 3 Days
PURPOSE OF THE PROGRAMME:
This course is intended for new entrants in any business who interact with either internal or external customers. These persons are able to present a positive image to customers, respond to general customer enquiries in a friendly and pro-active manner, and provide basic information the business’ products.
COURSE OUTLINE
The qualifying learner is capable of :
- Identify the standards for customer service.
- Present a positive image to customer.
- Respond to customer enquiries in a positive manner.
CERTIFICATE
- No Portfolio of Evidence to be submitted.
- Learners will have case studies to complete during the course and receive a CERTIFICATE OF ATTENDANCE ONLY.
COST OPTIONS:
Full course fee = R 2 000.00
Or Payment Plan = Deposit R1000.00 + Monthly R1000.00 x 1 Month
| Payment Options | Full Fee, Deposit + Monthly Installments |
|---|
Only logged in customers who have purchased this product may leave a review.
Reviews
There are no reviews yet.